Center for Sustainable Healthcare Quality and Equity
Sustainable healthy communities in every zip code

About US
The National Minority Quality Forum’s (NMQF’s) Center for Sustainable Health Care Quality and Equity (SHC) provides clinical teams and community leaders education, training and support in:
SHC focuses on health care in underserved and vulnerable communities, including people of color, rural populations, older adults, children, people with disabilities, and people with limited financial means, health literacy, and other social risks, identified through NMQF’s state-of-the-art health geographic information system (GIS). Applying the rapid cycle improvement and collective impact model, SHC promotes patient-centered, team-based care that respects the clinicians, patients, and caregivers in achieving high quality and equitable health outcomes.

Meet our SHC Team
Laura Lee Hall, PhD
President Emeritus


Laura Lee Hall, PhD
President Emeritus
Dr. Laura Lee Hall brings 30 years of executive experience leading health advocacy, research, education, and quality improvement efforts. Dr. Hall founded the Center for Sustainable Health Care Quality and Equity (SHC) in 2017 as part of the National Minority Quality Forum to help translate data, geomaps, and educational efforts into improved health in underserved communities, through provider and community education and practice improvement. SHC has launched national initiatives in flu and COVID-19 vaccination, diabetes, heart failure, and cancer screenings, working with FQHCs, other clinics, pharmacists, churches, and other community leaders. The work has led to freely available toolkits for clinicians and communications, including DRIVE QI modules (SHCDrive.org) and the health champions program (see: http://www.healthequitychampions.org/).
Prior to joining SHC, Dr. Hall founded and led the Center for Quality and Office of Grants at the American College of Physicians (ACP), creating a network of more than 2000 primary care physicians in 19 states engaged in quality improvement (QI) activities along with the largest federally qualified registry for Medicare reporting. Before her tenure at ACP, Dr. Hall led Strategic Educational Initiatives at the American College of Cardiology (ACC), linking educational and performance improvement programming with the ACC clinical registries. Among her accomplishments at the ACC was the development and launch of CREDO – Coalition to Reduce Racial and Ethnic Disparities in CV Outcomes; award-winning in situ simulation programs aimed at reducing door-to-balloon time especially in the treatment of STEMI with a hospital transfer; and atrial fibrillation QI initiatives that resulted in increased evidence-based stroke prevention efforts.
Dr. Hall had previously served as the deputy director of the National Alliance for the Mentally Ill (NAMI), leading advocacy, communications, and research activities. Dr. Hall began her post-graduate career as a senior scientific analyst at the U.S. Congress’ Office of Technology Assessment.
Dr. Hall graduated summa cum laude from St. Francis University in Pennsylvania in 1983 and received her Ph.D. in neuroscience from the Naval Medical School, U.S.U.H.S. in 1988. Her post-doctoral work was conducted at the National Institutes of Health and Bloomberg School of Public Health at Johns Hopkins University. Dr. Hall is the proud mother of Henry and Isabella Pazaryna, and wife of the Rev. Dr. John Randolph Price, whom she resides with in Annapolis, Maryland.
Anna Norton, MS
President


Anna Norton, MS
President
Anna Norton, MS, President, is dedicated to improving the well-being of underserved communities through education and peer support communities. Ms. Norton has worked in the non-profit sector for over 25 years as an advocate, fundraiser, speaker, and leader and has created leadership programs, organized national conferences, created a bilingual health outreach program, and authored numerous research articles on diabetes health.
She has been featured in an assortment of health-related magazines and books, including Balancing Pregnancy with Pre-Existing Diabetes, A Woman’s Guide to Diabetes: A Path to Wellness. and Diabetic Living.
Prior to joining the team at the National Minority Quality Forum, Ms. Norton served as CEO of DiabetesSisters, a national nonprofit focused on support and education for women living with diabetes.
Anna graduated with a Bachelor of Science from the University of Florida and Master of Science in Education at Florida International University, and currently resides in the Chicago suburbs with her husband and teenage son.
Chinonso “Chinnie” Ukachukwu, MPH
Director, Quality Improvement & Equity


Chinonso “Chinnie” Ukachukwu, MPH
Director, Quality Improvement & Equity
Chinnie is a passionate Public Health Specialist with almost 2 decades of progressive leadership experience in healthcare. She comes with a proven track record of accomplishments in health education, health promotion, community health and health equity.
In her role, she ensures the engagement and implementation of education projects for clinical teams and community leaders to address health disparities in diverse and underserved populations among other duties. Her programs include the Faith Health Alliance, Community Pharmacist Ambassadors program and the DRIVE program which she co-leads.
Prior to joining the SHC team, she was the chronic disease manager at MetroHealth clinic where she coordinated health activities to close care gaps for patients in different disease states including diabetes, HIV, hypertension, asthma etc. She also created the Let’s Get Moving program: an evidence-based lifestyle change program focused on reducing adult obesity in partnership with the DC Department of health where 60% of participants lost at least 10 lbs in 12 months.
When she is not working, Chinnie enjoys spending time with and traveling with her husband and three children- Ryan, Nuria and Dinachi.
Leslie Zuniga-Rivas, MPH
Quality Improvement and Equity Project Manager


Leslie Zuniga-Rivas, MPH
Quality Improvement and Equity Project Manager
Leslie is an entry-level public health professional, she is passionate about health equity and racial/ethnic disparities. In her role, she manages the implementation of QI, education, and health equity programs through evidence-based practices. Leslie also manages relationships with community leaders and partners. She also aids in the translation of content such as DRIVE, media, and communications to Spanish. Leslie has a Bachelor of Science in Biology from Roosevelt University in Chicago, IL and obtained her Masters of Public Health with a focus in Epidemiology from the University of New England.
When she is not working Leslie enjoys exploring new places, traveling to Mexico to visit family, and spending time with friends and family (including her pets).
Our Impact
SHC is proud to work with clinicians and community leaders to increase awareness and education of several different health topics. To date we have:


Partnered with 83 Federally Qualified Health Centers and clinics in 14 states

Partnered with more than 23 churches, 25 salons and barbershops, and 60 community pharmacists

Supported clinics in improving flu vaccination rates by up to 75%

Been recognized by the CDC for an award-winning influenza program in 2023

Produced increased patient engagement, significant reductions in A1c levels among patients with diabetes, increased referral for prostate cancer screening, and improved measurement of social determinant of health needs, results published at professional meetings and scientific publications through our DRIVE programs

Heralded a Lancet publication pointing to the singular role of race and ethnicity in flu vaccination disparities among Medicare beneficiaries

Hosted 27 webinars in the last year alone on topics including influenza, diabetes, navigating Medicare, and vaccinations with over 2,500 live viewers and more than 2 million impressions on social media
Our Success Stories

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